My group enjoyed Charley’s enthusiastic commentary and guiding in Liverpool very much. Charley is a passionate guide who brings the history of Liverpool to life with her entertaining and knowledgeable dialogue. She is a Beatles expert and my group thoroughly enjoyed visiting the Beatles Experience. As always when you have a wonderful guide, you leave wanting more.
— Veronica

Over the past twelve months I have used Liver Tours on numerous occasions for a variety of different reasons.  Each and every occasion Charlotte has been full of enthusiasm, passionate and extremely knowledgeable. Each group had a slightly different experience as the walking tours were tailored to meet the needs and interests of the specific groups. One group managed to get away with a stop at the ice cream van! Charlotte is a true advocate for this city and that shines through in everything she does, her passion for the city really does become infections when you work with or go on one of her tours.

Helen Roberts, General Manager, Holiday Inn Express Albert Dock

Charlotte is excellent and her unique fact-filled tours are incredible. You’d be hard pushed to find a guide who is more knowledgeable about The Beatles and Liverpool.
— Dave

Since graduating as a Masters Student on the MA 'Beatles, Popular Music & Society', Charlotte has proven to be an invaluable aid in the continuation of this successful programme, by offering to arrange and deliver field trips, and also acting as a visiting lecturer concerning the Beatles-related tourist industry. She has been always affable and amenable and has created a great rapport with post grad students a) because she was once part of that cohort and b) because of her skills in communication. This year she has been especially useful in making contacts with local industry players for us on an individual basis and creating links between academia and business that did not previously exist. She is truly a model  for the future development of the industry and I don't know what we would have done without her.

Dr Mike Brocken, Lecturer, Liverpool Hope University

I first started working with Charley a few years ago when I began to include Liverpool into my UK group tours. This was an area I was unfamiliar with and thanks to Charley’s knowledge, experience and love of this area, she organized all aspects of the itinerary for the days I required. The day starts by Charley meeting the group at the hotel and through her enthusiasm and passion for Liverpool and outstanding knowledge of the Beatles, my groups come away with lasting memories. The Tour Manager’s love working with Charley and I have received nothing but positive feedback from clients, Charley & Liverpool has become a stable part of my UK tours.
— Darlene St Louis, UK Product Manager Senior, Discovery Tours, Canada